RACI Operational
SOP acuan: Job Order dan Peta Proses SOLOG.
| Proses | R fungsi | A fungsi | C | I | PIC aktual | PIC cadangan | Keputusan/catatan | Status |
|---|
| Job Order dan penugasan | Operational Admin/Dispatcher | Operational Manager | Fleet, Marketing | Finance | | | Status dan approval JO | |
| Manifest/Packing List | Dispatcher/Operational | Operational Supervisor | Warehouse, Fleet | Customer Service | | | Pemeriksaan dokumen | |
| Delivery Order/surat jalan | Dispatcher/Admin | Operational Supervisor | Driver, Customer | Finance | | | Serah-terima dan bukti kembali | |
| Operational Progress dan exception | Operational Controller | Operational Manager | Fleet, Customer Service | Management | | | Owner exception dan eskalasi | |
| Vendor Job dan biaya operasional | Operational Cost Admin | Operational Manager | Purchasing, Finance | Management | | | Batas biaya dan approval vendor | |
| Invoice operasional dan claim | Billing/AR Admin | Finance Manager | Operational, Marketing | Customer Service | | | Kelengkapan dokumen sebelum tagih | |
Pengesahan modul
| Process owner | Nama | Tanggal | Status |
|---|
| Operational | | | Belum disahkan |