RACI Marketing
SOP acuan: Gambaran Umum Marketing.
| Proses | R fungsi | A fungsi | C | I | PIC aktual | PIC cadangan | Keputusan/catatan | Status |
|---|
| Pemeliharaan Price List | Marketing/Pricing | Commercial Manager | Finance, Operational | Sales/Admin | | | Batas perubahan tarif | |
| Contract Price dan Vendor Price | Pricing/Commercial Admin | Commercial Manager | Purchasing, Finance, Operational | Sales | | | Masa berlaku dan approval | |
| Lead, Opportunity, Inquiry | Sales/Marketing | Commercial Manager | Customer Service | Management | | | Kriteria konversi dan status | |
| Quotation dan Contract | Sales/Marketing | Commercial Manager | Legal, Finance, Operational | Customer Service | | | Harga, kontrak, pengecualian | |
| Work Order | Marketing/Customer Service | Commercial/Operational Manager | Pricing, Customer | Dispatcher, Finance | | | Handoff ke Operational | |
Pengesahan modul
| Process owner | Nama | Tanggal | Status |
|---|
| Commercial/Marketing | | | Belum disahkan |